DELIVERY
From the day
following the placement of your order, normal delivery time is approximately
two to five working days within Australia, and ten to fourteen days for
Overseas orders, subject to availability of stock and also subject to the
caveats as outlined in the terms and conditions above. All goods in stock are
despatched promptly. If any goods are no longer in stock the purchaser will be
contacted and have the choice of either selecting a similar product that is in
stock or deleting the product from the order at which time any adjustments to
costs shall be made with either KISS refunding the difference to the purchaser
or the purchaser paying KISS depending on the purchasers choice as notified to
KISS in writing. If the purchaser is not able to be contacted, the item shall
be deleted from the order and a refund for the item shall be performed to the
purchasers account. Notification of any refund shall be immediately e-mailed to
the address notified on the order form. Please note whilst refunds will be via
electronic means and occur promptly there can sometimes be a delay between the
notice of refund from KISS and the time it shows up on your account. The delay
which can sometimes stretch to several days is due to the electronic
transaction method of the customers financial institution and the customer
should contact their bank if they are concerned not KISS.
DAMAGED GOODS
Damaged goods should not be signed for with the carrier concerned - do not open
the parcel - -do NOT accept the goods - once you have signed for and taken
delivery of the goods you have accepted that you have received the goods in
good condition. Immediately contact KISS via e-mail if the goods are damaged.
Goods are freighted at the expense and risk of the purchaser and the purchaser
shall approach the carrier for any compensation claimed. The purchaser has the
right to insure the goods for transportation and in not choosing to insure the
goods accepts full responsibility of the goods once they have left KISS.